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Contact

Office Hours: Monday - Friday from 8:00 am to 5:00 pm

For after hour emergencies, please contact University Police at
801-422-2222.

For initial inquiries regarding work orders or service requests, please contact Debbie Tehrani at 801-422-5555 or email debbie_tehrani@byu.edu.

For Americans Disability Act (ADA) questions or inquiries, please contact Gary Hone at gary_hone@byu.edu. You can also review accessibility guidelines and standards on the United States Access Board website.

A list of services and who to contact is provided below. Please note that a work order or service request is usually required to complete many of the services listed on this page.

Physical Facilities Locations
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BYU Brewster Building.
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BYU Ellsworth Building.
Ellsworth Building (ELLB)
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BYU Physical Facilities North Building.
Physical Facilities North Building (PFNB)
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Mailing Instructions

All packages must be shipped through BYU Mail Services at:


701 E University Pkwy
[Delivery Office Number and Building Abbreviation] (i.e., 201 BRWB)
Provo, UT 84602

Freight over 70 lbs. must be shipped to the ELLB.


Regular mail may be sent directly to the building:


[Recipient Name]
[Office Number and Building Abbreviation]
Provo, UT 84602
The Physical Facilities Organization Chart is located on the university's organization chart web page. A BYU Net ID is required to access the organization chart.

You may search the university directory by using the 'Explore' option from the menu on the right-hand side of the page. Under the 'Explore' option, you may search for an individual under a preferred name or by department.

Please be aware that the size of your screen may cause a scroll bar to appear within the chart in order to view all of the information.

A keyword search of this list may be completed by holding down the Ctrl and F buttons together (Command and F for Apple computers). Enter the keywords in the search box that will appear in the browser window. Please note the desired tab must be selected to find a keyword in that tab.

Who to Contact
Services Listed Alphabetically
Services by Department

Service

Department

Phone

Access Hardware Repair Access Services 801-422-5521
Air Leakage Building Envelope 801-422-5515
Appliance Repair Building Care & Specialty Services 801-422-5522
Athletic Pads Flooring & Upholstery Shop 801-422-5525
Audio/Visual Repairs Office of Information Technology 801-422-4000
Autoclave Problems Air Conditioning Shop 801-422-5532
Backflow Preventers Mechanical Shop 801-422-5531
Boards (Chalk, White, Cork, Glass) Carpenter Shop 801-422-5524
Brick Cleaning Building Envelope 801-422-5515
Building & Office Cleaning Building Care & Specialty Services 801-422-5522
Bulb Replacement (Interior) Building Care & Specialty Services 801-422-5522
Bulb Replacement (Exterior) Electrical Shop 801-422-5533
Bulletin Boards (Fabric) Flooring & Upholstery Shop 801-422-5525
Cabinet Finishing Paint Shop 801-422-5523
Campus Building Roof Access University Police 801-422-4051
Campus Building Floor Plans Space Management 801-422-5474
Campus Maps Civil Engineering (Nathan Diehl) 801-422-5572
Card Swipe Access Control Access Services 801-422-5521
Carpet Cleaning Building Care & Specialty Services 801-422-5522
Caulking (Exterior) Building Envelope 801-422-5515
Caulking (Interior) Paint Shop 801-422-5523
Ceiling Repairs Carpenter Shop 801-422-5524
Ceiling (Tiles, Moldings Grid) Carpenter Shop 801-422-5524
Ceiling Vent Cleaning Building Care & Specialty Services 801-422-5522
Chair (Cleaning, Stain Removal) Building Care & Specialty Services 801-422-5522
Christmas Tree Delivery & Set Up Grounds 801-422-5510
Christmas Tree Purchase Purchasing & Travel - Terry Hatch 801-422-7001
Clock (Maintenance, Operations) Electrical Shop 801-422-5533
Core Drilling Mechanical Shop 801-422-5531
Dates for Construction & Dedication University Communications - Carri Jenkins 801-422-1166
Dining Maintenance Dining & MTC Maintenance 801-422-4411
Doors (Hinges, Kick Plates, Mechanisms, Sound Proofing, etc.) Carpenter Shop 801-422-5524
Drinking Fountains Mechanical Shop 801-422-5531
Duct Work Mechanical Shop 801-422-5531
Dumpsters (Emptying) Grounds 801-422-5510
Elevators (Problems, Parts) Electrical Shop 801-422-5533
Emergency Lighting Electrical Shop 801-422-5533
Emergency Power Electrical Shop 801-422-5533
Engravings Sign Shop 801-422-2324
Event Scheduling Campus Scheduling 801-422-3134
Events Power Electrical Shop 801-422-5533
Exit Signs Electrical Shop 801-422-5533
Fans (Campus, Restrooms) Air Conditioning Shop 801-422-5532
Fire Alarms (Issues, Parts) Electrical Shop 801-422-5533
Fire Sprinklers Mechanical Shop 801-422-5531
Floor Mats Building Care & Specialty Services 801-422-5522
Floors (Carpet, Wood) Flooring & Upholstery Shop 801-422-5525
Floors (Tile, Baseboards) Carpenter Shop 801-422-5524
Flower Beds Grounds 801-422-5510
Freon Draining Air Conditioning Shop 801-422-5532
Furniture Refinishing Paint Shop 801-422-5523
Furniture (Repair, Tables, Benches, Cabinets, Millwork, Wood Base) Carpenter Shop 801-422-5524
Gas Leaks (Repairs) Mechanical Shop 801-422-5531
Gas Leaks (Reporting) Risk Management 801-422-4468
Generators Electrical Shop 801-422-5533
Greenhouse Grounds 801-422-5510
Grills for Events Grounds 801-422-5510
Grounds Maintenance Grounds 801-422-5510
Hanging Frames Carpenter Shop 801-422-5524
Hazardous Waste Risk Management 801-422-4468
Heat Vents Mechanical Shop 801-422-5531
Housing Maintenance Housing HVAC & Maintenance Contact Building Manager
Ice Machines Air Conditioning Shop 801-422-5532
ID Cards (Contractors, Church Leaders) Access Services 801-422-5521
Key Cutting Access Services 801-422-5521
Key Pads Access Services 801-422-5521
Key Repair Access Services 801-422-5521
Keyboard Trays Moving Services 801-422-2710
Keys (Re-keying, Problems, Audit) Access Services 801-422-5521
Landscape Construction Grounds 801-422-5510
Lights (Interior, Exterior) Electrical Shop 801-422-5533
Locker Maintenance Access Services 801-422-5521
Locks (Safes, Vaults) Access Services 801-422-5521
Lost & Found 1131 WSC 801-422-3024
Marriott Center Special Events Marriott Center Management 801-422-6022
Material (Tarp, Cover, Leather Work, Specialty Sewing) Flooring & Upholstery Shop 801-422-5525
Moving (New & Used Furniture) Moving Services 801-422-2710
MTC Maintenance Dining & MTC Maintenance 801-422-4411
Name Plates & Door Placards Sign Shop 801-422-2324
Office Plants Grounds 801-422-5510
Padlocks Access Services 801-422-5521
Painting Paint Shop 801-422-5523
Paper & Book Disposal Recycling 801-422-4662
Paper Shredding Recycling 801-422-4662
Pest Management Building Care & Specialty Services 801-422-5522
Pesticide Application Grounds 801-422-5510
Plumbing Mechanical Shop 801-422-5531
Poinsettias Grounds 801-422-5510
Pothole Repair Grounds 801-422-5510
Power Outlets Electric Shop 801-422-5533
Rain Gutter Maintenance Building Envelope 801-422-5515
Recycling (Paper, Plastic, Newspaper, Cardboard, Industrial Metal) Recycling 801-422-4662
Remodeling Carpenter Shop 801-422-5524
Repair Shop (Vacuum, etc.) Building Care & Specialty Services 801-422-5522
Road & Curb Striping Paint Shop 801-422-5523
Road Maintenance Grounds 801-422-5510
Roof Maintenance Building Envelope 801-422-5515
Room Temperature Air Conditioning Shop 801-422-5532
Rough Carpentry (Concrete, Plaster) Carpenter Shop 801-422-5524
Safety Bar Repair Access Services 801-422-5521
Scoreboards (Maintenance, Operation) Electrical Shop 801-422-5533
Security (Assistance, Lock Up) Building Care & Specialty Services 801-422-5522
Sidewalk Maintenance Grounds 801-422-5510
Signs & Banners Sign Shop 801-422-2324
Snow Removal Grounds 801-422-5510
Special Event Arrangement or Plant Plant & Floral 801-422-5509
Special Events Set Up (Indoor) Building Care & Specialty Services 801-422-5522
Special Events Set Up (Outdoor) Grounds - Mike Martin 801-494-3691
Sprinklers Grounds 801-422-5510
Stairs (Steps, Railings) Carpenter Shop 801-422-5524
Steelcase (Assembly, Lock Problems Moving Services 801-422-2710
Surplus (Pick Up, Sale) Moving Services 801-422-2710
Surplus (Purchase) Purchasing & Travel 801-422-3872
Thresholds Flooring & Upholstery Shop 801-422-5525
Toilet Seat Replacement Mechanical Shop 801-422-5531
Traffic Lights Electrical Shop 801-422-5533
Underground Tunnels Central Heating Plant 801-422-5534
University Real Estate Investment Properties 801-422-3614
Upholstery (Furniture, Automotive, Repairs) Flooring & Upholstery Shop 801-422-5525
Utility Repairs (Outdoor) Grounds 801-422-5510
Vehicle Rental Transportation Services - Mike Roundy 801-422-5444
Wall Corner Protectors Carpenter Shop 801-422-5524
Water Mains Mechanical Shop 801-422-5531
Water Share Rental Civil Engineering - Nathan Diehl 801-422-5572
Water Softener Central Heating Plant 801-422-5534
Waterproofing (Exterior) Building Envelope 801-422-5515
Window Cleaning Building Care & Specialty Services 801-422-5522
Window (Drapes, Blinds, Windscreens) Flooring & Upholstery Shop 801-422-5525
Window (Screens, Installation, Replacement) Building Envelope 801-422-5515

Access Services

192 BRWB

801-422-5521

Access Hardware Repair Key Pads Locks (Safes, Vaults)
Card Swipe Access Control Key Repair Padlocks
ID Cards (Contractors, Church Leaders) Keys (Re-keying, Problems, Audit) Safety Bar Repair
Key Cutting Locker Maintenance

Air Conditioning Shop

270 BRWB

801-422-5532

Autoclave Problems Freon Draining Room Temperature
Fans (Campus, Restrooms) Ice Machines

Building Care & Specialty Services

PFNB

801-422-5522
Appliance Repair Ceiling Vent Cleaning Repair Shop (Vacuum, etc.)
Building & Office Cleaning Chair (Cleaning, Stain Removal) Security (Assistance, Lock Up)
Bulb Replacement Floor Mats Special Events Set Up (Indoor)
Carpet Cleaning Pest Management Window Cleaning

Building Envelope

177 ELLB

801-422-5515

Air Leakage Rain Gutter Maintenance Waterproofing (Exterior)
Brick Cleaning Roof Maintenance Window (Screens, Installation, Replacement)
Caulking (Exterior)

Carpenter Shop

277 BRWB

801-422-5524

Boards (Chalk, White, Cork, Glass) Floors (Tile, Baseboards) Rough Carpentry (Concrete, Plaster)
Ceiling Repairs Furniture (Repair, Tables, Benches, Cabinets, Millwork, Wood Base) Stairs (Steps, Railings)
Ceiling (Tiles, Moldings Grid) Hanging Frames Wall Corner Protectors
Doors (Hinges, Kick Plates, Mechanisms, Sound Proofing, etc.) Remodeling

Central Heating Plant

CHP

801-422-5534

Underground Tunnels Water Softener

Civil Engineering

98 BRWB

801-422-5572

Water Share Rental - Nathan Diehl

Electrical Shop

269 BRWB

801-422-5533

Bulb Replacement (Exterior) Emergency Power Generators
Clock (Maintenance, Operations) Events Power Power Outlets
Elevators (Problems, Parts) Exit Signs Scoreboards (Maintenance, Operation)
Emergency Lighting Fire Alarms (Issues, Parts) Traffic Lights

Flooring & Upholstery Shop

170 ELLB

801-422-5525

Athletic Pads Material (Tarps, Covers, Leather Work, Specialty Sewing) Upholstery (Furniture, Automotive, Repairs)
Bulletin Boards (Fabric) Thresholds Window (Drapes, Blinds, Windscreens)
Floors (Carpet, Wood)

Grounds

114 BRWB

801-422-5510

Christmas Tree Delivery & Set Up Landscape Construction Sidewalk Maintenance
Dumpsters (Emptying) Office Plants Snow Removal
Flower Beds Pesticide Application Special Events Set Up (Outdoor)
Greenhouse Poinsettias Sprinklers
Grills for Events Pothole Repair Utility Repair (Outdoor)
Grounds Maintenance Road Maintenance

Mechanical Shop

170 BRWB

801-422-5531

Backflow Preventers Fire Sprinklers Plumbing
Core Drilling Gas Leaks (Repairs) Toilet Seat Replacement
Drinking Fountains Heat Vents Water Mains
Duct Work

Moving Services

174 ELLB

801-422-2710

Keyboard Trays Steelcase (Assembly, Lock Problems) Surplus (Pick Up, Sale)
Moving (New & Used Furniture)

Paint Shop

276 BRWB

801-422-5523

Cabinet Finishing Furniture Refinishing Road & Curb Striping
Caulking (Interior) Painting

Recycling

ELLB

801-422-4662

Paper & Book Disposal Paper Shredding Recycling (Paper, Plastic, Newspaper, Cardboard, Industrial Metal)

Sign Shop

196 BRWB

801-422-2324

Engravings Name Plates & Door Placards Signs & Banners

Space Management

230 BRWB

801-422-5508

Campus Building Floor Plans Campus Space Resource Management

Transportation Services

148 BRWB

801-422-5512

Vehicle Rental (801-422-5544)

Additional University Contacts

Service
Department
Phone
Audio/Visual Repairs Office of Information Technology 801-422-4000
Campus Building Roof Access University Police 801-422-4051
Christmas Tree Purchase Purchasing & Travel - Terry Hatch 801-422-7001
Dates for Construction & Dedication University Communications - Cari Jenkins 801-422-1166
Event Scheduling Campus Scheduling 801-422-3134
Gas Leaks (Reporting) Risk Management 801-422-4468
Hazardous Waste Risk Management 801-422-4468
Lost & Found 1131 WSC 801-422-3024
Marriott Center Special Events Marriott Center Management 801-422-6022
Surplus (Purchase) Purchasing & Travel 801-422-3872
University Real Estate Investment Properties 801-422-3614