Contact
Office Hours: Monday - Friday from 8:00 am to 5:00 pm
For after hour emergencies, please contact University Police at
801-422-2222.
For initial inquiries regarding work orders or service requests, please contact Debbie Tehrani at 801-422-5555 or email debbie_tehrani@byu.edu.
For Americans Disability Act (ADA) questions or inquiries, please contact Gary Hone at gary_hone@byu.edu. You can also review accessibility guidelines and standards on the United States Access Board website.
A list of services and who to contact is provided below. Please note that a work order or service request is usually required to complete many of the services listed on this page.
Physical Facilities Locations
overrideBackgroundColorOrImage=
overrideTextColor=
overrideTextAlignment=
overrideCardHideSection=
overrideCardHideByline=
overrideCardHideDescription=
overridebuttonBgColor=
overrideButtonText=
overrideTextAlignment=
overrideBackgroundColorOrImage=
overrideTextColor=
overrideTextAlignment=
overrideCardHideSection=
overrideCardHideByline=
overrideCardHideDescription=
overridebuttonBgColor=
overrideButtonText=
overrideTextAlignment=
data-content-type=""
Physical Facilities North Building (PFNB)
overrideBackgroundColorOrImage=
overrideTextColor=
overrideTextAlignment=
overrideCardHideSection=
overrideCardHideByline=
overrideCardHideDescription=
overridebuttonBgColor=
overrideButtonText=
overrideTextAlignment=
overrideBackgroundColorOrImage=
overrideTextColor=
overrideTextAlignment=
overrideCardHideSection=
overrideCardHideByline=
overrideCardHideDescription=
overridebuttonBgColor=
overrideButtonText=
Mailing Instructions
All packages must be shipped through BYU Mail Services at:
701 E University Pkwy
[Delivery Office Number and Building Abbreviation] (i.e., 201 BRWB)
Provo, UT 84602
Freight over 70 lbs. must be shipped to the ELLB.
Regular mail may be sent directly to the building:
[Recipient Name]
[Office Number and Building Abbreviation]
Provo, UT 84602
The Physical Facilities Organization Chart is located on the university's organization chart web page. A BYU Net ID is required to access the organization chart.
You may search the university directory by using the 'Explore' option from the menu on the right-hand side of the page. Under the 'Explore' option, you may search for an individual under a preferred name or by department.
You may search the university directory by using the 'Explore' option from the menu on the right-hand side of the page. Under the 'Explore' option, you may search for an individual under a preferred name or by department.
Please be aware that the size of your screen may cause a scroll bar to appear within the chart in order to view all of the information.
A keyword search of this list may be completed by holding down the Ctrl and F buttons together (Command and F for Apple computers). Enter the keywords in the search box that will appear in the browser window. Please note the desired tab must be selected to find a keyword in that tab.
Who to Contact
Services Listed Alphabetically
Services by Department
Service |
Department |
Phone |
| Access Hardware Repair | Access Services | 801-422-5521 |
| Air Leakage | Building Envelope | 801-422-5515 |
| Appliance Repair | Building Care & Specialty Services | 801-422-5522 |
| Athletic Pads | Flooring & Upholstery Shop | 801-422-5525 |
| Audio/Visual Repairs | Office of Information Technology | 801-422-4000 |
| Autoclave Problems | Air Conditioning Shop | 801-422-5532 |
| Backflow Preventers | Mechanical Shop | 801-422-5531 |
| Boards (Chalk, White, Cork, Glass) | Carpenter Shop | 801-422-5524 |
| Brick Cleaning | Building Envelope | 801-422-5515 |
| Building & Office Cleaning | Building Care & Specialty Services | 801-422-5522 |
| Bulb Replacement (Interior) | Building Care & Specialty Services | 801-422-5522 |
| Bulb Replacement (Exterior) | Electrical Shop | 801-422-5533 |
| Bulletin Boards (Fabric) | Flooring & Upholstery Shop | 801-422-5525 |
| Cabinet Finishing | Paint Shop | 801-422-5523 |
| Campus Building Roof Access | University Police | 801-422-4051 |
| Campus Building Floor Plans | Space Management | 801-422-5474 |
| Campus Maps | Civil Engineering (Nathan Diehl) | 801-422-5572 |
| Card Swipe Access Control | Access Services | 801-422-5521 |
| Carpet Cleaning | Building Care & Specialty Services | 801-422-5522 |
| Caulking (Exterior) | Building Envelope | 801-422-5515 |
| Caulking (Interior) | Paint Shop | 801-422-5523 |
| Ceiling Repairs | Carpenter Shop | 801-422-5524 |
| Ceiling (Tiles, Moldings Grid) | Carpenter Shop | 801-422-5524 |
| Ceiling Vent Cleaning | Building Care & Specialty Services | 801-422-5522 |
| Chair (Cleaning, Stain Removal) | Building Care & Specialty Services | 801-422-5522 |
| Christmas Tree Delivery & Set Up | Grounds | 801-422-5510 |
| Christmas Tree Purchase | Purchasing & Travel - Terry Hatch | 801-422-7001 |
| Clock (Maintenance, Operations) | Electrical Shop | 801-422-5533 |
| Core Drilling | Mechanical Shop | 801-422-5531 |
| Dates for Construction & Dedication | University Communications - Carri Jenkins | 801-422-1166 |
| Dining Maintenance | Dining & MTC Maintenance | 801-422-4411 |
| Doors (Hinges, Kick Plates, Mechanisms, Sound Proofing, etc.) | Carpenter Shop | 801-422-5524 |
| Drinking Fountains | Mechanical Shop | 801-422-5531 |
| Duct Work | Mechanical Shop | 801-422-5531 |
| Dumpsters (Emptying) | Grounds | 801-422-5510 |
| Elevators (Problems, Parts) | Electrical Shop | 801-422-5533 |
| Emergency Lighting | Electrical Shop | 801-422-5533 |
| Emergency Power | Electrical Shop | 801-422-5533 |
| Engravings | Sign Shop | 801-422-2324 |
| Event Scheduling | Campus Scheduling | 801-422-3134 |
| Events Power | Electrical Shop | 801-422-5533 |
| Exit Signs | Electrical Shop | 801-422-5533 |
| Fans (Campus, Restrooms) | Air Conditioning Shop | 801-422-5532 |
| Fire Alarms (Issues, Parts) | Electrical Shop | 801-422-5533 |
| Fire Sprinklers | Mechanical Shop | 801-422-5531 |
| Floor Mats | Building Care & Specialty Services | 801-422-5522 |
| Floors (Carpet, Wood) | Flooring & Upholstery Shop | 801-422-5525 |
| Floors (Tile, Baseboards) | Carpenter Shop | 801-422-5524 |
| Flower Beds | Grounds | 801-422-5510 |
| Freon Draining | Air Conditioning Shop | 801-422-5532 |
| Furniture Refinishing | Paint Shop | 801-422-5523 |
| Furniture (Repair, Tables, Benches, Cabinets, Millwork, Wood Base) | Carpenter Shop | 801-422-5524 |
| Gas Leaks (Repairs) | Mechanical Shop | 801-422-5531 |
| Gas Leaks (Reporting) | Risk Management | 801-422-4468 |
| Generators | Electrical Shop | 801-422-5533 |
| Greenhouse | Grounds | 801-422-5510 |
| Grills for Events | Grounds | 801-422-5510 |
| Grounds Maintenance | Grounds | 801-422-5510 |
| Hanging Frames | Carpenter Shop | 801-422-5524 |
| Hazardous Waste | Risk Management | 801-422-4468 |
| Heat Vents | Mechanical Shop | 801-422-5531 |
| Housing Maintenance | Housing HVAC & Maintenance | Contact Building Manager |
| Ice Machines | Air Conditioning Shop | 801-422-5532 |
| ID Cards (Contractors, Church Leaders) | Access Services | 801-422-5521 |
| Key Cutting | Access Services | 801-422-5521 |
| Key Pads | Access Services | 801-422-5521 |
| Key Repair | Access Services | 801-422-5521 |
| Keyboard Trays | Moving Services | 801-422-2710 |
| Keys (Re-keying, Problems, Audit) | Access Services | 801-422-5521 |
| Landscape Construction | Grounds | 801-422-5510 |
| Lights (Interior, Exterior) | Electrical Shop | 801-422-5533 |
| Locker Maintenance | Access Services | 801-422-5521 |
| Locks (Safes, Vaults) | Access Services | 801-422-5521 |
| Lost & Found | 1131 WSC | 801-422-3024 |
| Marriott Center Special Events | Marriott Center Management | 801-422-6022 |
| Material (Tarp, Cover, Leather Work, Specialty Sewing) | Flooring & Upholstery Shop | 801-422-5525 |
| Moving (New & Used Furniture) | Moving Services | 801-422-2710 |
| MTC Maintenance | Dining & MTC Maintenance | 801-422-4411 |
| Name Plates & Door Placards | Sign Shop | 801-422-2324 |
| Office Plants | Grounds | 801-422-5510 |
| Padlocks | Access Services | 801-422-5521 |
| Painting | Paint Shop | 801-422-5523 |
| Paper & Book Disposal | Recycling | 801-422-4662 |
| Paper Shredding | Recycling | 801-422-4662 |
| Pest Management | Building Care & Specialty Services | 801-422-5522 |
| Pesticide Application | Grounds | 801-422-5510 |
| Plumbing | Mechanical Shop | 801-422-5531 |
| Poinsettias | Grounds | 801-422-5510 |
| Pothole Repair | Grounds | 801-422-5510 |
| Power Outlets | Electric Shop | 801-422-5533 |
| Rain Gutter Maintenance | Building Envelope | 801-422-5515 |
| Recycling (Paper, Plastic, Newspaper, Cardboard, Industrial Metal) | Recycling | 801-422-4662 |
| Remodeling | Carpenter Shop | 801-422-5524 |
| Repair Shop (Vacuum, etc.) | Building Care & Specialty Services | 801-422-5522 |
| Road & Curb Striping | Paint Shop | 801-422-5523 |
| Road Maintenance | Grounds | 801-422-5510 |
| Roof Maintenance | Building Envelope | 801-422-5515 |
| Room Temperature | Air Conditioning Shop | 801-422-5532 |
| Rough Carpentry (Concrete, Plaster) | Carpenter Shop | 801-422-5524 |
| Safety Bar Repair | Access Services | 801-422-5521 |
| Scoreboards (Maintenance, Operation) | Electrical Shop | 801-422-5533 |
| Security (Assistance, Lock Up) | Building Care & Specialty Services | 801-422-5522 |
| Sidewalk Maintenance | Grounds | 801-422-5510 |
| Signs & Banners | Sign Shop | 801-422-2324 |
| Snow Removal | Grounds | 801-422-5510 |
| Special Event Arrangement or Plant | Plant & Floral | 801-422-5509 |
| Special Events Set Up (Indoor) | Building Care & Specialty Services | 801-422-5522 |
| Special Events Set Up (Outdoor) | Grounds - Mike Martin | 801-494-3691 |
| Sprinklers | Grounds | 801-422-5510 |
| Stairs (Steps, Railings) | Carpenter Shop | 801-422-5524 |
| Steelcase (Assembly, Lock Problems | Moving Services | 801-422-2710 |
| Surplus (Pick Up, Sale) | Moving Services | 801-422-2710 |
| Surplus (Purchase) | Purchasing & Travel | 801-422-3872 |
| Thresholds | Flooring & Upholstery Shop | 801-422-5525 |
| Toilet Seat Replacement | Mechanical Shop | 801-422-5531 |
| Traffic Lights | Electrical Shop | 801-422-5533 |
| Underground Tunnels | Central Heating Plant | 801-422-5534 |
| University Real Estate | Investment Properties | 801-422-3614 |
| Upholstery (Furniture, Automotive, Repairs) | Flooring & Upholstery Shop | 801-422-5525 |
| Utility Repairs (Outdoor) | Grounds | 801-422-5510 |
| Vehicle Rental | Transportation Services - Mike Roundy | 801-422-5444 |
| Wall Corner Protectors | Carpenter Shop | 801-422-5524 |
| Water Mains | Mechanical Shop | 801-422-5531 |
| Water Share Rental | Civil Engineering - Nathan Diehl | 801-422-5572 |
| Water Softener | Central Heating Plant | 801-422-5534 |
| Waterproofing (Exterior) | Building Envelope | 801-422-5515 |
| Window Cleaning | Building Care & Specialty Services | 801-422-5522 |
| Window (Drapes, Blinds, Windscreens) | Flooring & Upholstery Shop | 801-422-5525 |
| Window (Screens, Installation, Replacement) | Building Envelope | 801-422-5515 |
Access Services |
192 BRWB |
801-422-5521 |
| Access Hardware Repair | Key Pads | Locks (Safes, Vaults) |
| Card Swipe Access Control | Key Repair | Padlocks |
| ID Cards (Contractors, Church Leaders) | Keys (Re-keying, Problems, Audit) | Safety Bar Repair |
| Key Cutting | Locker Maintenance |
Air Conditioning Shop |
270 BRWB |
801-422-5532 |
| Autoclave Problems | Freon Draining | Room Temperature |
| Fans (Campus, Restrooms) | Ice Machines |
Building Care & Specialty Services |
PFNB |
801-422-5522 |
| Appliance Repair | Ceiling Vent Cleaning | Repair Shop (Vacuum, etc.) |
| Building & Office Cleaning | Chair (Cleaning, Stain Removal) | Security (Assistance, Lock Up) |
| Bulb Replacement | Floor Mats | Special Events Set Up (Indoor) |
| Carpet Cleaning | Pest Management | Window Cleaning |
Building Envelope |
177 ELLB |
801-422-5515 |
| Air Leakage | Rain Gutter Maintenance | Waterproofing (Exterior) |
| Brick Cleaning | Roof Maintenance | Window (Screens, Installation, Replacement) |
| Caulking (Exterior) |
Carpenter Shop |
277 BRWB |
801-422-5524 |
| Boards (Chalk, White, Cork, Glass) | Floors (Tile, Baseboards) | Rough Carpentry (Concrete, Plaster) |
| Ceiling Repairs | Furniture (Repair, Tables, Benches, Cabinets, Millwork, Wood Base) | Stairs (Steps, Railings) |
| Ceiling (Tiles, Moldings Grid) | Hanging Frames | Wall Corner Protectors |
| Doors (Hinges, Kick Plates, Mechanisms, Sound Proofing, etc.) | Remodeling |
Central Heating Plant |
CHP |
801-422-5534 |
| Underground Tunnels | Water Softener |
Civil Engineering |
98 BRWB |
801-422-5572 |
| Water Share Rental - Nathan Diehl |
Electrical Shop |
269 BRWB |
801-422-5533 |
| Bulb Replacement (Exterior) | Emergency Power | Generators |
| Clock (Maintenance, Operations) | Events Power | Power Outlets |
| Elevators (Problems, Parts) | Exit Signs | Scoreboards (Maintenance, Operation) |
| Emergency Lighting | Fire Alarms (Issues, Parts) | Traffic Lights |
Flooring & Upholstery Shop |
170 ELLB |
801-422-5525 |
| Athletic Pads | Material (Tarps, Covers, Leather Work, Specialty Sewing) | Upholstery (Furniture, Automotive, Repairs) |
| Bulletin Boards (Fabric) | Thresholds | Window (Drapes, Blinds, Windscreens) |
| Floors (Carpet, Wood) |
Grounds |
114 BRWB |
801-422-5510 |
| Christmas Tree Delivery & Set Up | Landscape Construction | Sidewalk Maintenance |
| Dumpsters (Emptying) | Office Plants | Snow Removal |
| Flower Beds | Pesticide Application | Special Events Set Up (Outdoor) |
| Greenhouse | Poinsettias | Sprinklers |
| Grills for Events | Pothole Repair | Utility Repair (Outdoor) |
| Grounds Maintenance | Road Maintenance |
Mechanical Shop |
170 BRWB |
801-422-5531 |
| Backflow Preventers | Fire Sprinklers | Plumbing |
| Core Drilling | Gas Leaks (Repairs) | Toilet Seat Replacement |
| Drinking Fountains | Heat Vents | Water Mains |
| Duct Work |
Moving Services |
174 ELLB |
801-422-2710 |
| Keyboard Trays | Steelcase (Assembly, Lock Problems) | Surplus (Pick Up, Sale) |
| Moving (New & Used Furniture) |
Paint Shop |
276 BRWB |
801-422-5523 |
| Cabinet Finishing | Furniture Refinishing | Road & Curb Striping |
| Caulking (Interior) | Painting |
Recycling |
ELLB |
801-422-4662 |
| Paper & Book Disposal | Paper Shredding | Recycling (Paper, Plastic, Newspaper, Cardboard, Industrial Metal) |
Sign Shop |
196 BRWB |
801-422-2324 |
| Engravings | Name Plates & Door Placards | Signs & Banners |
Space Management |
230 BRWB |
801-422-5508 |
| Campus Building Floor Plans | Campus Space Resource Management |
Transportation Services |
148 BRWB |
801-422-5512 |
| Vehicle Rental (801-422-5544) |
Additional University Contacts
Service |
Department |
Phone |
| Audio/Visual Repairs | Office of Information Technology | 801-422-4000 |
| Campus Building Roof Access | University Police | 801-422-4051 |
| Christmas Tree Purchase | Purchasing & Travel - Terry Hatch | 801-422-7001 |
| Dates for Construction & Dedication | University Communications - Cari Jenkins | 801-422-1166 |
| Event Scheduling | Campus Scheduling | 801-422-3134 |
| Gas Leaks (Reporting) | Risk Management | 801-422-4468 |
| Hazardous Waste | Risk Management | 801-422-4468 |
| Lost & Found | 1131 WSC | 801-422-3024 |
| Marriott Center Special Events | Marriott Center Management | 801-422-6022 |
| Surplus (Purchase) | Purchasing & Travel | 801-422-3872 |
| University Real Estate | Investment Properties | 801-422-3614 |