Physical Facilities is taking an important step forward to better support the growing needs of the campus. After an extensive, year-long evaluation process conducted in partnership with the BYU Office of IT, we previously announced that AssetWorks has been selected as our new integrated facilities management system. Designed for higher education, AssetWorks will unify processes across Physical Facilities and provide a modern, data-driven foundation for managing assets, space, work orders, capital planning, fleet operations, and more.
Built for the Campus Community
Simple Service Request Submission
Users can quickly submit maintenance or facility service requests through an easy-to-use site with tailored request forms.
Easy Self-Service Access
The site uses responsive design so users can create and track requests from desktops, tablets, or mobile devices.
Real-Time Request Status Updates
Requesters stay informed throughout the lifecycle of a work request, from submission through scheduling and completion.
Integrated Communication & Collaboration
The site connects requesters, facilities teams, and field technicians in real time, improving communication and reducing delays.
Approval Workflow Automation
The site can route requests for approvals and notifications to designated employees before work begins.
Project Timeline